Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays.
During periods of high order volume, processing times may be slightly extended. If there is a significant delay, we will notify you via email.
Shipping Times
Estimated delivery times are as follows:
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 5–12 business days
- Europe: 5–15 business days
- Australia & New Zealand: 8–18 business days
Delivery times are estimates and may vary depending on customs clearance, carrier delays, weather conditions, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before payment is completed.
From time to time, we may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow 24–72 hours for tracking information to become active.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before completing your purchase.
We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost in transit, please contact us.
We will work with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost unless otherwise stated.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the damaged item and packaging.
We will review your request and provide a replacement or refund if applicable.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: tayyipkarapinar36@gmail.com